The VoIP Revolution
VoIP (Voice over Internet Protocol) has revolutionized the way business is done today. It enables you to make cheap international calls at much cheaper rates than any conventional phone services. It is not only cost cutting which is making people switch over to VoIP but many other advantages also come with VoIP like, business continuity, business mobility and integration with other communication tools such as web, emails etc. VoIP offers a lot of features for businesses to make them run smoothly. The basic services like voice mail, call forwarding, voicemail and unified communications are free services provided with VoIP. VoIP Business Services offers Business Continuity which helps in saving money and time by providing automated solution to all your phone related problems like maintenance, installation, network setup and many more.
Today there is a plethora of VoIP technology providers available offering Business Continuity solutions. One can choose from SIP based phones, PC-based or Mobile Phone Systems. There are different types of business needs, which can cater to specific needs of all kinds of businesses.
If we want our business to run smoothly, we need to have a good VoIP business services provider who will give us the perfect blend of affordability, reliability and functionality. The most important thing in VoIP provider is the Business Continuity provided by them. SIP-based systems can provide smooth communication solutions for small to medium sized businesses, which include call routing, voicemail, unified communications and video calling among others.
To cater to specific business needs, unique IP phones are required which are equipped with all VoIP features.
Business Continuity is what differentiates one VoIP provider from another. It is the ability of your business phone system to be integrated with your other communication tools, including email, internet chat and other web enabled applications. Your phone system should also have advanced features like call recording, simultaneous ring up, speed dialing, conference call forwarding among others. VoIP phone systems should also have advanced functions like call transferring and Voicemail among others.
Another vital factor which should be taken into consideration while selecting a VoIP business phone system is the quality of the internet connection. The quality of the internet connection should be such that it should be able to support VoIP calling. In order to achieve this quality, the bandwidth should be high enough to accommodate all VoIP calls. A broadband internet connection would be ideal as it makes VoIP systems very easy to use. High speed internet connection improves the speed at which VoIP phone systems can transmit data.
The cost of using a traditional analog system should be considered as VoIP technology does not require any kind of transmission facility. For instance, if you are making a local long distance call, you would need a long distance operator (LTO) service for this. However, if you are making international long distance calls, a local LTO service is sufficient. VoIP providers usually provide a single line of toll free number for domestic and international calls.
VoIP phone services also include the concept of VoIP voicemail.
VoIP voicemail can be defined as an email alternative, where you can send your voice messages to someone else, with whom you have an existing VoIP account. If you are using a VoIP service for sending voice messages to employees, then you would need to configure your VoIP server so that it enables you to create and store an audio voice message that can be played on the telephone. However, some people prefer to use voip service for retrieving their voicemail from their computer rather than from their mobile phone. This approach works well in case there is no one else available to receive the voicemail as the saved file can be accessed from anywhere.
- Another popular application of VoIP technology is the conference calling option.
- This facility enables multiple users in different locations to connect to the same teleconference, with the help of IP based VoIP phone systems.
- Such applications also allow the conference call participants to conduct group meetings at a single location.
- Some other uses of VoIP technology in business communication are: video conferencing, real-time collaboration between employees located at different locations, web-based collaboration, automated handling of meetings & training, and business process integration (BPI).