VoIP Calling for the Auto Industry
VoIP, short for Voice over Internet Protocol, is an alternative office phone system for a company. It’s an acronym that stands for Voice over Internet Protocol, which means voice calls are made over the internet. It’s a telephone service which makes and receive telephone calls over your web connection. It also provides more communication options and functionality for your company to utilize.
There are many benefits to utilizing a hosted PBX with VoIP services.
The majority of these benefits are directly related to reducing costs. A hosted PBX allows you to eliminate a large number of long-distance (LTR) calls which can be detrimental to a company’s bottom line. This type of calling reduces costs because there is no need to pay for individual staff members to answer each phone. Calls made via a cloud-based phone system are much cheaper than traditional telephone call rates.
In addition to lowering overall costs of making and receiving telephone calls,
another benefit of using a VoIP phone service is its ability to allow you to create an automated attendant. By using an automated attendant with your voice phone service, you will be able to take calls as needed during your regular business hours and never miss any calls. You may be wondering how this is possible.
SIP Trunking and hosted VoIP services provide businesses with an affordable way to integrate voice and data services through a single communication system. Businesses can use their existing pbx system or completely replace their current system with a hosted PBX. With the integration of phone and data services, businesses will be able to seamlessly transfer information between different departments. For example, a call coming in from an outside client could be routed to a sales representative with the necessary information. Likewise, calls coming from inside the office could be forwarded to a marketing or service department without delay.
Hosted-PBX phone systems are highly scalable to allow companies to benefit from low cost or zero cost calling plans by using Internet connections. The benefits of hosted VoIP services include low start up costs, which are typically covered by the monthly internet connection charges. A hosted system is also scalable, giving businesses the ability to implement features that may not be available with traditional telephony equipment. For example, Internet connection capabilities may be increased to accommodate larger call volumes or additional call forwarding options.
The primary advantage of VoIP calling is the elimination of long distance charges and long distance numbers. Instead of making calls from a landline or mobile phone, calls are made from the user’s computer to the provider’s server. The server connects the calls to the appropriate networks using high-speed or broadband internet connections. This service provides the capability to transmit large amounts of data packets, reducing the overhead associated with traditional telephone services.
VoIP phone systems may be used in conjunction with other forms of communications and business tools such as e-mail, instant messaging (IM), text messaging, video conferencing, and VoIP conferencing. Businesses can also take advantage of features such as PC to PC video transmissions, real-time web conferencing, and PC to Phone video transmissions, which are currently in beta testing. Hosted PBX providers typically offer advanced technologies such as multi-tasking, auto attendant, call forwarding, call conferencing, and file sharing. The availability of these advanced features makes hosted VoIP phone systems ideal for many businesses.
As more organizations switch to VOIP solutions, more businesses need to decide if they want to go with a traditional private branch exchange (PBX) phone system or go with a VoIP solution.
- A traditional PBX uses lines of copper telephones that connect to the main switches in order to make phone calls.
- The switch then sends signals to the IP network, resulting in true local or toll-free calling.
- A VoIP solution, on the other hand, uses broadband Internet connections to make phone calls over the Internet, rather than using traditional copper lines.